1.For hydropower series sanitary ware products to carry out two years of quality maintenance, and pure electric series sanitary ware products to carry out one year quality maintenance.
2.According to customer requirements, the company can arrange technical engineers to guide the installation on site.
3.Arrange full-time after-sales service engineers in 30 provincial capitals in mainland China to solve customer service problems.
4.The company sets up 400 or 800 service telephone number to accept the customer’s consulting or product repair service.
1.In case of quality problems during the warranty period, we shall provide the repair consultation or exchange service of the spare parts.
2.For product failure caused by natural disasters or other irresistible factors, need to exchange the
accessories, and we need to charge the cost of the accessories.
3.Due to human damage, improper use or animal gnawing, abnormal voltage and other non-product factors caused by product failure, the company charged service fees at market prices.